Privacy Policy

The Boise State University Bookstore values its customers and is committed to responsible practices in handling customer information. We do not sell or rent any of the information you provide to us. Please see the FAQ's below for additional information regarding our privacy practices.

If our practice of handling personal information changes in the future, we will let you know by posting the updated policy on our website. We will notify you if our policy changes the way we use your information in a way not previously disclosed in this privacy policy. You will have an opportunity at that time to opt in or out of any new use of your information.

Please note that the following policy includes all business conducted with boisestatebooks.com and broncoshop.com. We maintain these sites and protect the information you provide on all of them as described below.

What kind of information does boisestatebooks.com collect?
We collect information you provide (i.e. name, mailing address, e-mail address, credit card numbers) when placing an order. We also collect click-stream information including the URL of the site that you came from before visiting our site, and which browser you are using to view our site.

How does boisestatebooks.com use my information?
When you make an online purchase, we use your information to process your order. We also send an e-mail confirming your order, and may need to contact you via phone if we have any questions regarding your order. We do not use your e-mail address to send e-mail announcements about our products, services or promotions.

Does boisestatebooks.com use cookies to collect information?
We use cookies to let us remember your information while you shop on our website within the same shopping area. No personally identifiable information is stored in these cookies.

Our server also automatically collects information on the URL, or web address, of the site that you came from before visiting ours, and what browser you are using to view our site. This information is helpful to us so that we may understand how visitors use our site and can make improvements if we find that it will make your shopping experience better.

Does boisestatebooks.com share my information with third parties?
All of your information collected is strictly kept within our databases. We do not authorize any third parties, including any Boise State-affiliated group, access to your information. It is used solely for the purpose of processing your online order.

How can I update or change my information?
You can click on &qupt;My Account" and log in with your e-mail address and password. Once you are logged in, you are able to change any account information.

Whom can I contact if I have any questions or concerns?
You can e-mail broncoexpress@boisestate.edu or call (800) 992-8398 ext. 5403 with any questions or concerns you have about our policy, or with any questions or comments you have about our entire site. Or, you can reach us via postal mail at:

Boise State University Bookstore
Attn: Bronco Express
2249 University Dr
Boise, ID 83706

Revised 8/12/05